In using the Site, you agree to accept responsibility for all activities conducted through your account. You are responsible for keeping your account and password secure. If you feel or suspect that the security of your account has been compromised or if there is unauthorized use of your account, please contact us immediately.
2. Prohibitions and Failure to Comply
We may take actions against your account for activities including, but not limited to:
3. Intellectual Property
All software and Content (which is defined as, or includes, any text, audio or music, video, graphics, photographs, and image) are the intellectual property of JST Healthcare Co., Limited and are protected by intellectual property and copyright laws and international treaty provisions. The Site is for your personal and non-commercial use only. Any non-personal and/or commercial use of the Content is only permitted when expressly authorized by JST Healthcare Co., Limited and/or its third party licensors. You may not distribute, reproduce, publish, sell or license any Content contained within the Site without prior consent or authorization of JST Healthcare Co., Limited. Any such unauthorized actions may result in civil consequences or criminal penalties.
JST Healthcare Co., Limited reserves the right to withdraw or amend any item of the Services without notice. We will not be liable if for any reason the Site is unavailable at any time and for any period.
4. Third Party Links
The Site may include links to other websites or resources that are not operated or prepared by JST Healthcare Co., Limited. We have no control over such sites and resources and we will not accept responsibility for them or be liable for any loss or damage caused or alleged to be caused by or in connection with your use of them.
5. Eligibility to Purchase
In order to place orders with us, you must meet our conditions of eligibility:
All orders are subject to stock availability and confirmation of the order price. Items in your shopping basket are not reserved and may be purchased by other customers.
The Site is for your personal use only. You may not purchase goods from the Site for reselling purposes or commercial exploitation.
6. Product Description
JST Healthcare Co., Limited will endeavour to ensure that the Content and the product descriptions on the Site to be accurate and complete as possible. We however do not warrant that Content and product descriptions are accurate, complete, current or error-free. Please refer to our Returns policy if you feel a product offered by JST Healthcare Co., Limited is not as described.
Prices are shown on the Site in Hong Kong Dollars (HKD). Prices displayed on the Site at the time your order is accepted will be honored except in the case of obvious error. Whilst we use our best endeavours to ensure that all prices appearing on the Site are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order. If we are unable to contact you, we will treat the order as cancelled.
If your credit card is not denominated in Hong Kong Dollars (HKD), the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
7.1 Customs and import charges
Taxes and duties applicable to your order depend on the shipping country of your order:
Hong Kong orders are not subject to taxes and duties
Customers purchasing from a country served as Delivery Duty Paid (DDP) will incur relevant import duty and tax. These costs are included in the final purchase price. Customers purchasing from a country served as Delivery Duty Unpaid (DDU) will be charged for items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from Fedex, HK Post or SF express. We recommend you contact your local customs authority to determine a landed cost prior to purchase completion.
7.2 Discount codes
Promotional discount codes – we may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this website. The conditions of use relating to any discount code will be specified at the time of issue.
However these T&Cs relate to all JST Healthcare Co. ,Limited promotions, competitions and discount codes (unless otherwise stated):
We accept payments made by Visa, MasterCard, American Express, UnionPay and PayPal.
By placing an order using one of the above Credit card and online payment methods, you confirm that the Credit card(s) or PayPal account used is yours or that you have been authorized by the owner to use it. If your card issuer refuses to authorize payment to JST Healthcare Co., Limited, we will not be liable for any delay or non-delivery.
9. Acceptance of your Order
Once you have entered your personal and payment details and placed your order, we shall send you an email acknowledging the receipt of your order. This email is only a confirmation of receipt of your order and does not constitute an acceptance of your order. Your order will be accepted and the contract between you and JST Healthcare Co., Limited will be completed when we send you an email to confirm the goods have been dispatched to you.
JST Healthcare Co., Limited reserves its right not to accept an order for any reason at its sole discretion. Such reasons include, but are not limited to, one of the following:
Our Customer Service team will contact you as soon as possible if there are any problems with your order.
10. Shipping and Collections
JST Healthcare Co., Limited’s teams will try their best to meet these estimated delivery time but cannot guarantee that such estimates must be met.
You need to sign a confirmation of receipt of the products when the products are collected and by doing so, you accept the responsibility for the products ordered from that moment on. If the recipient or collector is not the original purchaser, or in case of delivery of a gift, then you accept this signature as an evidence of delivery and fulfillment of your order by JST Healthcare Co., Limited. You also accept the associated transfer of responsibility in the same way. JST Healthcare Co., Limited provides free shipping on all local orders. Certain orders will be subjected to a shipping fee (details please refer to shipping information). JST Healthcare Co., Limited reserves the right to update its shipping policy at its sole discretion without prior notice.
11. Replacement Policy
JST Healthcare Co., Limited products are produced with high quality standard and we do think the chance of problem is not likely. Generally, we do accept exchange instead of return. In case of quality problem, customer can return your order back to our office and once we receive it we will check and advice the customer about the situation. If within 7 days after purchase, we will arrange a new product back to customer. If it is more than 7 days after purchase, we will arrange repairing work and notice customer when it is had been repaired.
Return Address :
JST Healthcare Co., Ltd.
Unit 608, 6/F., Hunghom Commercial Centre, Tower B,
37 Ma Tau Wai Road, Hung Hom, Kowloon, Hong Kong
Views expressed in any media by the designers, companies or third parties, whose products are sold on the Site or with whom we are associated, are their own. JST Healthcare Co., Limited takes no responsibility for any such views as they do not necessarily reflect ours.
JST Healthcare Co., Limited does not guarantee that the use of the Site and Services will be error-free or that the Site or the servers that make it available are free of viruses or other harmful components. We recommend all users of the Site to ensure they have up-to-date software, including anti-virus, installed.
Some events may happen beyond our reasonable control, such as adverse weather. Under such conditions, JST Healthcare Co., Limited will always do its best to aim at maintaining its Services but will not be responsible for failing to meet any obligations in this TOS.
All information presented on this web site is for informational purposes only and is not intended as a substitute for advice from your doctor or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you suspect you may have a health problem. You should not stop any medication without first consulting your doctor.
13. Indemnity and Waiver
At our request, you agree to compensate us fully and hold us, JST Healthcare Co., Limited (including its officers, directors, agents, affiliates, licensors, and suppliers), harmless from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TOS by you. This includes the use of the Site by any other persons using your account caused by your action or inaction.
If you breach the TOS and we take no action against you, it is no wavier for us to exercise our rights and remedies in any other situation where you breach the TOS.
We have our complaints handling procedure that we will use to try to resolve any disputes when they first arise. Please contact us for any order related complaints or comments.
JST Healthcare Co., Limited respects the intellectual property of others. If you have reason to believe your work may have been used in the Site without your permission, please contact us.
15. Governing Law Jurisdiction
These website terms and conditions together with all our policies and procedures shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region of the People’s Republic of China. You hereby irrevocably agree that the courts of Hong Kong Special Administrative region shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these terms and the order terms.